Email Notifications
Promotional emails sirf us waqt bhejte hain jab aap consent de dein. Aap apne inbox settings se kisi bhi waqt unsubscribe kar sakte ho.
LEGAL REFERENCE
Hamara Privacy Policy aapka account ko surakshit rakhta hai
Jab aap cacl2 par apna account kholte ho, aapka personal aur payment ki jaankari hamari qanoon ke tahat mehfooz rehti hai. Hum Pakistan mein aapka taaq-o-tawazun maintain karte...
Data EncryptionLocal ComplianceWithdrawal Security
Hamara privacy ka qanuni aadhar kya hai
cacl2 Pakistan ke supported ilaqon mein jahan local qanoon ijazat deta hai, vahin hamari privacy practice chalti hai. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se paise deposit karte ho, woh transaction details hamari encrypted server par save hoti hain. Aapka naam, phone number, aur address sirf aapke account verification aur withdrawal ke liye use hota hai. Hamara team kabhi bhi aapki
jaankari teen-baazi parties ke saath bechta ya share nahi karta jab tak court ka order na aaye. Aapka login history, game history aur fund movement ke records aapke account dashboard mein visible rahte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
SHUBAAH KO DOOR KARNAY KA TAREEQA
Hamara privacy method kaisi trust layak hai
cacl2 ne apna privacy policy transparent aur accessible banaya hai taakay aap samajh saken ke aapka data kaun sambhalta hai. Hamara system encrypted aur verified hain.
Encryption Standard
Tamam deposits aur withdrawals TLS 1.2 encryption ke saath handle hote hain. JazzCash, Easypaisa, SadaPay aur Raast transactions hamari secure gateway se guzarte hain.
No Third-Party Sale
Aapka phone number ya address hamari taraf se kisi advertising company ko nahi bechtay. Sirf legal obligation ke tahat government ko share karte hain.
Account Audit Log
Har login, deposit aur withdrawal ka record aapke dashboard mein rakhta hai. Agar aapko suspicious activity diko to turant report kar sakte ho.
Password Recovery
Agar aapka password reset hona hai, hum security questions aur email verification se confirm karte hain pehle access wapas dete hain.
Session Security
Inactivity ke baad aapka session automatically lock ho jata hai. Yeh tareeqa aapke account ko shared devices par surakshit rakhta hai.
Data Retention
Jab aap apna account close karte ho, aapka personal data 90 din baad delete ho jata hai jab tak legal hold na lage.
HAMARA CONSENT POLICY
Aap apne privacy settings kaun khud control karte ho
cacl2 ke privacy settings mein aap decide kar sakte ho ke aapka data kaunsi communications ke liye use hona chahiye.
SMS Updates
Withdrawal confirmation aur account alerts sirf critical hote hain. Marketing SMS aap opt-out kar sakte ho settings mein.
Cookies & Tracking
Hamara website essential cookies use karta hai taakay aapka session smooth rahe. Analytics cookies optional hain aur aap inhe browser settings se disable kar sakte ho.
Location Data
Hamara mobile app sirf geographic verification ke liye location access chahta hai. Aap apne phone ke permission settings se limit kar sakte ho.
Profile Visibility
Aapka player profile public nahi hota. Leaderboards aur tournaments mein sirf aapka username dikh sakta hai, real name nahi.
API & Integrations
Agar aap third-party tools se connect karte ho, hamara API sirf authorized channels ke through access deta hai aur aap kisi bhi waqt access revoke kar sakte ho.
Right to Erasure
Aapko apne data ko poori tarah delete karne ka haq hai. Support team ko request bhejein aur hum 30 din mein comply karengen jab tak legal hold na ho.
SECURITY KE FEATURES
Kaun si technical safeguards hamara policy ko laagu karti hain
cacl2 ka privacy framework technical security, legal compliance aur customer transparency ke sar pe taqa karta hai. Hamara har feature aapki jaankari ko surakshit rakhne ke liye banaya...
Two-Factor Authentication
Apne account ko protect karne ke liye 2FA enable kar...
Device Management
Aap apne dashboard mein dekh sakte ho ke kaun-kaun devices...
Withdrawal Verification
Jab aap paise nikalna chahte ho, hamara system verify karta...
Transaction History
Har deposit aur withdrawal ka record timestamp ke saath save...
Secure Payment Gateway
JazzCash, Easypaisa, SadaPay aur Raast transactions hamari PCI-compliant gateway se...
Anti-Fraud Monitoring
Hamara system suspicious activities ko detect karta hai aur inhe...
Privacy ke baare mein zyada sawaal
Sirf aapka apna account aur hamara verification team. JazzCash, Easypaisa, SadaPay aur Raast providers sirf transaction confirm karne ke liye aapka phone number dekh sakte hain. Aapka game history, address, aur payment details public nahi hota.
Haan, hamara policy regular update hota hai jab local law change hote hain ya hamara system improve hote hain. Aapko email milen ge agar kuch major change ho. Purana version always available rehta hai archive mein.
Turant support ko call karein. Hamara team account ko lock kar deta hai, fraudulent transactions ko block karta hai, aur aapka password reset ke liye secure process chalata hai. Police report ke liye hamara legal team madad deta hai.
Active account mein unlimited hota hai taakay aapka withdrawal aur history available rahe. Jab aap account close karte ho, 90 din baad sab personal data delete ho jata hai. Compliance records sirf 5 saal tak legal reasons ke liye rakhte hain.
Haan, bilkul. Apne account settings mein jaao, 'Data Export' select karo. Hamara system aapke complete profile, transactions aur history ko encrypted file mein bhej deta hai 24 ghanton mein.
Support team ko contact karein aur apna concern detail mein batao. Agar resolve nahi ho, complaint jurisdiction ke local authority ko submit kar sakte ho. Hamara team legal requirement follow karte hain aur transparent jawab dete hain.
Nahi. Ye payment providers sirf transaction confirm karne ke liye aapka phone number aur amount dekh sakte hain. Aapka deposit history, game activity, ya withdrawal pattern unhe nahi dikta. Hamara system transaction IDs aur amounts ko separate rakhta hai.